Full Name
Laurie Jenkins
Job Title
Patient Advocate
Company
Healthcare Navigators Inc.
Speaker Bio
Laurie Jenkins is a seasoned nursing innovator and health system leader.
Laurie is the Founder and Executive Director of Healthcare Navigators Inc., one of Canada’s first patient navigation and advocacy start-ups. HealthNav was founded in Toronto to meet the growing needs of 21st century patients, families and other health consumers for information and advocacy services that are professional, proactive, and practical. For 10 years HealthNav helped over 1,200 clients solve their health care dilemmas. Each client experience helped deepen the team’s insights into the different ways in which people become “lost” in their episodes of care, across health service providers. Whether trying to access clinical expertise, influence decisions, or understand information and events, Laurie and her team helped individuals and families navigate more confidently and quickly through their health journeys.
Laurie returned to the hospital sector at the outset of the COVID-19 pandemic to assist with the pandemic response and to support the system recovery planning. At Unity Health Toronto Laurie was privileged to serve as the inaugural Senior Director of the new Access, Flow & Transitions portfolio where she was able to leverage her deep health system insights, tools, and training into this exciting space.
Laurie is committed to system transformation by leveraging the power of patient data to make service-level insights and to use those insights to design services that are accessible and navigable.
Laurie is the Founder and Executive Director of Healthcare Navigators Inc., one of Canada’s first patient navigation and advocacy start-ups. HealthNav was founded in Toronto to meet the growing needs of 21st century patients, families and other health consumers for information and advocacy services that are professional, proactive, and practical. For 10 years HealthNav helped over 1,200 clients solve their health care dilemmas. Each client experience helped deepen the team’s insights into the different ways in which people become “lost” in their episodes of care, across health service providers. Whether trying to access clinical expertise, influence decisions, or understand information and events, Laurie and her team helped individuals and families navigate more confidently and quickly through their health journeys.
Laurie returned to the hospital sector at the outset of the COVID-19 pandemic to assist with the pandemic response and to support the system recovery planning. At Unity Health Toronto Laurie was privileged to serve as the inaugural Senior Director of the new Access, Flow & Transitions portfolio where she was able to leverage her deep health system insights, tools, and training into this exciting space.
Laurie is committed to system transformation by leveraging the power of patient data to make service-level insights and to use those insights to design services that are accessible and navigable.
